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Lab378 builds Livia

Less lead waste. More human moments.

We build the operating layer that handles speed, scale, and follow-up—so real estate agents can focus on judgment, trust, negotiation, and closing.

Why we exist

The problem is the gap—not the agent.

01

Prove first

Start on real leads with an agreed outcome before asking for a larger commitment.

02

Keep humans in the loop

Bring an agent in, redirect, or recover the conversation with context intact.

03

Fit the workflow

Work through the CRM, lead sources, and channels the brokerage already uses.

04

Build for trust

Make compliance, visibility, and clear escalation part of the product—not an afterthought.

The team
GS

Gary Smith

CEO

Serial technology founder with two decades in SaaS and a decade in PropTech.

JJ

Joash Johnson

CPO / CTO

Former Amazon product leader building AI-enabled products, search, and marketplaces.

KC

Kenny Chou

AI Scientist

Computational-neuroscience PhD building the reasoning behind Livia’s conversations.

See the product, the workflow, and the people behind it.

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