Your next opportunity may be already in the CRM.
Livia reaches quiet contacts with context, identifies genuine intent, and hands agents live conversations instead of another call list.
Reactivation should feel like remembering.
The relationship is the asset. Livia uses the history already present to make the next conversation feel timely and personal.
For brokerages that want a consistent, responsive operating layer without replacing the systems or relationships they already rely on.
What happens from the first signal to the next human move.
Choose the audience
Begin with a controlled segment whose history and likely next move are understandable.
Open a useful conversation
Lead with a relevant reason to talk, then listen for timing, motivation, and uncertainty.
Surface real opportunity
Agents receive the people who replied with context and intent—not a raw activity report.
This solution is a coordinated system—not a single automation.
The system does not decide when the relationship stops being human.
Your brokerage defines the moments that require review, approval, specialist judgment, or a complete takeover. Livia arrives at those moments with the history organized and the next move clear.
See the control model →Enter the existing conversation with the full history.
Move the opportunity to the right office or specialist.
Review a sensitive answer or action before it happens.
Own the thread while Livia keeps supporting quietly.
Prove the workflow before you widen the footprint.
The first deployment is deliberately narrow: one visible gap, a supervised launch, and outcomes agreed before the work begins.