$7.1M in pipeline from leads already in the brokerage.
A controlled Follow Up Boss pilot identified addressable leads, opened useful conversations, qualified intent, and prepared warm handoffs for the Nashville team.
“Livia qualified them to the point where my agents could just step in and proceed.”
Agents entered after intent appeared—not before.
Livia handled the repetitive, time-sensitive work around the relationship: opening, listening, qualifying, remembering, preparing, and recovering. Agents received fewer cold tasks and more usable client context.
The headline number is only useful with the component parts visible.
$3.6M confirmed from buyer budgets; $3.5M estimated.
Engaged leads as measured in the controlled pilot set.
Leads qualified and prepared for an agent next step.
Across the monitored pilot lead flow.
Measured within the addressable outreach window.
With an additional seller workflow active during publication.
An unavailable farm listing revealed a complex seller-and-buyer.
The conversation moved across website activity, text, voice, and a human agent. It surfaced a $1.5M–$2.5M purchase budget, a 50-acre sale, and space required for eight horses.
Read the full anonymized journey →A visitor asks about the missing farm listing.
Livia confirms it is under contract and offers alternatives.
The sale, budget, acreage, horses, and home preferences emerge.
Trust concerns and the move sequence become part of the brief.
A failed initial contact is recovered and the client calls the brokerage.
A clear pilot, not a mystery metric.
These figures describe one brokerage, one system of record, and one controlled period. They are not represented as a universal benchmark.
Chord Real Estate · Nashville, Tennessee.
Follow Up Boss CRM.
71 addressable leads in a controlled pilot cohort.
April–June 2026; pilot ongoing at the time of publication.
$3.6M from confirmed buyer budgets plus $3.5M estimated opportunity value.
Figures reviewed and approved by the customer for publication.
Use the evidence for the decision it can actually answer.
It supports
That Livia created and qualified measurable pipeline inside a controlled brokerage pilot using existing CRM leads.
It supports
That agents could receive prepared handoffs after client intent and context had emerged.
It does not claim
That every dollar of pipeline will close, or that every brokerage will reproduce the same engagement and conversion.
It does not include
A universal ROI calculation, lifetime value, or performance outside the stated cohort and period.