$26M in qualified pipeline. From cold leads to sales ready.
Livia works leads for the Nashville brokerage, opens conversations, qualifies buyer intent, and prepares warm handoffs with the context agents need.
“Livia qualified them to the point where my agents could just step in and proceed.”
Agents entered after intent appeared—not before.
Livia handled the repetitive, time-sensitive work around the relationship: opening, listening, qualifying, remembering, preparing, and recovering. Agents received fewer cold tasks and more usable client context.
More qualified opportunities. Faster conversations.
Taking leads from cold to sales ready.
Improvement in engagement with leads.
A timely first response so the conversation can begin.
An unavailable farm listing revealed a complex seller-and-buyer.
The conversation moved across website activity, text, voice, and a human agent. It surfaced a $1.5M–$2.5M purchase budget, a 50-acre sale, and space required for eight horses.
Read the full anonymized journey →A visitor asks about the missing farm listing.
Livia confirms it is under contract and offers alternatives.
The sale, budget, acreage, horses, and home preferences emerge.
Trust concerns and the move sequence become part of the brief.
A failed initial contact is recovered and the client calls the brokerage.
What the results measure.
These updated results describe qualified pipeline, engagement lift and response speed. The reporting period, lead count and engagement baseline for these figures are not specified here.
Chord Real Estate · Nashville, Tennessee.
Follow Up Boss CRM.
Qualified pipeline generated, taking leads from cold to sales ready. Pipeline is not closed revenue.
37% lift in lead engagement. This measures improvement, not the share of leads that engaged.
Less than 4 minutes median response time to new leads.
Use the evidence for the decision it can actually answer.
It supports
That Livia generated qualified pipeline by taking leads from cold to sales ready.
It supports
That agents could receive prepared handoffs after client intent and context had emerged.
It does not claim
That every dollar of pipeline will close, or that every brokerage will reproduce the same engagement and conversion.
It does not include
A universal ROI calculation, lifetime value, or a guarantee of future performance.