One intelligence layer across every client moment.
Inside Sales Agent, Livia Match, and Agent Assistant share the same memory, brokerage knowledge, property intelligence, integrations, and human-control model.
Different jobs. Shared intelligence.
A lead can be qualified by the Inside Sales Agent, matched by Livia Match, and handed to an agent whose Assistant already has the complete story. The client never starts over.
Livia Inside Sales Agent
Works every lead from first response through qualification, nurture, scheduling, handoff, and recovery.
Livia Match
Turns a nuanced buyer brief into a ranked, reasoned, client-ready collection across the full MLS.
Livia Agent Assistant
Lets an agent ask Livia to call, search, schedule, summarize, prepare, and follow up from the phone already in hand.
The visible experience stays composed because the system underneath stays connected.
The products are what people use. The system is what makes them intelligent.
What the Livia AI System carries forward.
Conversation memory
Every message, call, email, property question, preference, promise, and agent action becomes one continuous client story.
Brokerage knowledge
Livia learns the brokerage’s voice, local market language, team structure, routing rules, services, and escalation standards.
Property intelligence
Live inventory context is combined with buyer criteria, listing content, imagery, location context, and trade-off reasoning.
Human orchestration
The right person can join, redirect, approve, take over, or hand a thread back to Livia without asking the client to repeat anything.
Trust and control
Consent, quiet hours, disclosure, Fair Housing guardrails, permissions, audit history, and supervised rollout are part of the system.
A continuous decision loop—not a chain of automations.
Each action begins with context, respects control, and produces a clearer next move for the client and the team.
Signal
A lead arrives, a client replies, a listing changes, or a handoff goes quiet.
Understand
Livia combines the new signal with the complete client and brokerage context.
Decide
The system selects the right response, search, route, task, escalation, or human moment.
Act
Livia completes the approved work across the connected systems and channels.
Collaborate
The right human enters with a concise briefing and a clear next move.
Learn
Outcomes and feedback improve the next action without losing the history.
An intelligence layer, not another system of record.
Livia reads and writes to the systems your brokerage already relies on, so the work stays visible and agents do not inherit another inbox.